If you have already submitted a request for cancelation, and would like to track the status of your request, please click on the link below.
We were able to secure a great price for your original flight. However, cancelling your ticket and exchanging it for a future flight may be subject to restrictions and/or additional costs. Prices for replacement flights may be higher than what you originally paid, and may involve less choice, due to the limitations imposed by the airlines for flight exchanges. Potential restrictions and/or limitations include:
Upon rebooking, you may be charged an Exchange fee per passenger by the airline.
Your reservation must be canceled prior to the scheduled departure date or you risk losing the full value of your original ticket.
You must rebook your new flight(s) through FlightHub. You can rebook by contacting one of our Customer Service Agents or by logging into "Manage My Booking".
Some airlines are allowing tickets to be refunded even if you purchased non-refundable tickets due to COVID-19 outbreak. Refunds are only available for un-flown flights. When you request a refund with us, we will cancel your booking and will handle fulfilling your request with the airline on your behalf. Due to the COVID-19 outbreak, it could take up to 18 weeks to receive refund to the original form of payment you used when you purchased the itinerary. Please note that not all airlines are allowing refunds, and your request is subject to approval.