Travelers: If your trip is not within 72 hours, we urge you to hold off calling customer service so we can help those with more imminent travel.
For other steps you can take now
Request to change or cancel your booking - Click here
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Browse Help Topics
Change and Cancel
How do I know my booking is confirmed?
What is my reference or confirmation number?
How can I get a copy of my itinerary or booking details?
Why are there multiple charges on my card?
How many bags can I bring?
Can I contact the airline directly?
How do I check-in?
How can I make a change to my flights?
Can I cancel my booking?
I missed my flight, what should I do?
How do I select my seat?
Can flight prices on the website change?