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Frequently Asked Questions
How can I apply my Extended Cancellation Policy?
The Extended Cancellation Policy plan allows you to cancel your booking within the same day you made the purchase. No questions asked! Simply...
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How do I cancel a hotel reservation?
If you are considering cancelling your hotel reservation please call FlightHub customer support at 1-800-900-1431, 8AM to midnight, Monday t...
How do I change a hotel reservation?
If you are considering changing your hotel reservation please call FlightHub customer support at 1-800-900-1431, 8AM to midnight from Monday...
How can I cancel my car reservation?
Cancellation rules and regulations may vary depending on the car rental supplier. If you no longer wish to travel with your car, please cont...
Can I apply a coupon code to my car rental?
If you have received a promotional code by email through FlightHub, you can go ahead and enter it when reserving your car online!
Can I purchase trip protection through FlightHub?
Yes! We have partnered with Manulife to provide you with a comprehensive and customizable trip protection plan so that you can travel withou...
Can I customize my trip protection coverage?
Yes! When you are booking, you can choose to purchase the full insurance package for optimal coverage, or you can tailor the coverage for yo...
What is included in my trip protection coverage?
Through our partnership with Manulife, we are able to provide travellers with emergency medical coverage, as well as protection in case of t...
I have purchased trip protection. How do I file a claim?
If you have purchased trip protection through FlightHub and would like to file a claim, please contact your respective travel insurance prov...
Can I select my seats when I book my flight?
Yes! When you are booking your flights, you also have the option of selecting your seats or your seating preference for each flight.
Can I change my seat selection?
If you would like to change or upgrade your seats, please contact our customer care team at 1-800-711-1755. You can also contact the airline...