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Frequently Asked Questions
How can I apply my Extended Cancellation Policy?
The Extended Cancellation Policy plan allows you to cancel your booking within the same day you made the purchase. No questions asked! Simply...
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How will I get my refund?
If you are entitled to a refund, it will usually be reimbursed to the credit card that was used to make your reservation. Please note there ...
There is a charge from FlightHub on my credit card statement? What is this for?
When you make a reservation, you may notice two charges on your credit card. One will be from the airlines for the fare of your flight. The ...
Can I pay with Visa Debit or Debit Mastercard?
Yes! Along with most major credit cards, you can also make payments with your Visa Debit or Debit MasterCard. As long as your payment card h...
I don't have my e-ticket-yet. When will I receive it?
In some cases, there may be a delay in processing your electronic ticket. These delays can be due to additional security measures. In the un...
How can I cancel my Elite Membership?
If you would like to cancel your FlightHub Elite Membership, simply contact our customer care team at 1-800-711-1755. One of our representat...
Can I make hotel reservations through FlightHub?
Yes! Once you are booked, you can go ahead and find a hotel to complement your trip. We offer rooms in a variety of hotels, motels, and esta...
How do I know if my hotel reservation is confirmed?
Once you’ve completed your booking, the confirmation page will appear and a copy will be sent to you by email. Your confirmation will incl...
How will I be charged for the hotel? Do I need to make a deposit?
Depending on the hotel you will be staying with, the payment process may differ. For some establishments, you might need to pay upfront, or ...
When can I check-in and check-out of the hotel?
Each hotel has a different check-in and check-out time. In general, you will be able to check-in in the afternoon and check-out in the morni...
How can I make a special hotel request (extra bed, early check-in, airport pick-up)?
To submit any special requests for your hotel stay, we would recommend contacting the hotel directly. They will have the flexibility to acco...