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Frequently Asked Questions
How can I apply my Extended Cancellation Policy?
The Extended Cancellation Policy plan allows you to cancel your booking within the same day you made the purchase. No questions asked! Simply...
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How do I use an e-ticket?
When you make a purchase on FlightHub.com, you will receive an email confirmation. This email will include all information pertaining to you...
Why should I create an account with FlightHub?
Having an account with FlightHub.com will allow you to keep track of your booked travel, your saved searches for quicker future use, your tr...
Where can I find my travel history?
To view details about your past flights, sign in to your account and go to "My Past Bookings". Click the itinerary link to view the details ...
How can I save my search results for quicker future use?
When you have a FlightHub.com registered account, you can save any travel search or reservation as an Itinerary. To create a FlightHub.com a...
I lost my username and/or password, how can I retrieve it?
To retrieve your username or reset your password, go to "Sign In / Check My Itinerary", click "Forgot Your Password?" and submit your e-mail...
What happens if I have misspelled my name on the reservation?
For security reasons, it is imperative that the name entered on your travel reservation is identical to the name on your government issued p...
When do I need to check-in for my flight?
For domestic flights, we recommend checking in at least 90 minutes prior to departure. For international flights, we recommend you check in ...
My flight is listed with one airline but is operated by another. Which airline should I check-in with?
You may notice that you are booked on a particular airline however the flight is operated by another. For example, a flight with Lufthansa m...
What documents are required to travel?
To be able to travel, you will be required to present the necessary documents: Your boarding pass valid for travel on the same day Boar...
How do I get a boarding pass?
Boarding passes are issued by the staff at the airline's ticket counter, at curbside check-ins, the airline's self-service ticket kiosks, or...