If I definitely need to cancel my flight, what is the process and will I be credited or refunded?
The majority of airline reservations booked in economy class are non-refundable and non exchangeable. In some cases an airline may issue a credit voucher in lieu of a cash refund, which can be used for future travel with that airline. Please be aware that these vouchers are usually valid for one year from the date the original ticket was issued.
In the event where the ticket you purchased is refundable it will be subject to penalties imposed by the airline as well as a processing fee by FlightHub. Any cancellations will be handled on the day the request was made. Please note that any refunds can take as long as 6 weeks to appear on your credit card statement.