Flighthub Cookie Policy
INTRODUCTION

Effective Date: March 1, 2026

Last Updated: March 1, 2026

This Cookie Policy explains how JustFly Inc., operating Flighthub.com (“Flighthub,” “we,” “us,” or “our”) uses cookies and similar technologies when you use the Flighthub.com website, mobile or tablet applications, and any other website or platform that links to this policy (collectively, the “Website”).

This Cookie Policy forms part of, and should be read together with, our Privacy Policy, which describes how we collect, use, disclose, and safeguard Personal Information.

Our Website may have links to the websites of other companies with their own cookie policies. We do not have control over cookies used on those websites.

1. What Are Cookies and Similar Technologies

Cookies are small files of letters and numbers that are automatically downloaded into a memory folder on your computer, mobile device, or other internet-enabled device when you visit our Website. Cookies store information such as the cookie name and duration, a unique identifier, and a day and time stamp. This information, in combination with other information, may permit you to be identified, and so may be considered personal information. Cookies also allow a website to recognize your device and store information about your preferences or interactions.

We also use other technologies that also help us with these functions, including:

  • Tracking pixels, web beacons, gifs, and clear gifs are tiny graphics, each with a unique identifier that are embedded invisibly on sites and emails. They allow us to know if a certain page was visited or if ad banners on our sites are effective. We also use them in our HTML-based emails to let us know whether our emails have been opened by recipients.
  • Scripts are pieces of JavaScript code that launch automatically when certain webpages load.
  • Local storage objects, such as HTML 5, are used to store content and preferences.
  • Software Development Kits ("SDKs") are a set of tools and software components embedded in our mobile applications. We use SDKs to collect and share information about user devices, track events and analyze activity within our apps, and generate unique identifiers.

For ease of reference, we refer to all such technologies (including pixels, tags, web beacons, gifs, clear gifs, scripts, local storage objects, and SDKs) collectively as “cookies” in this policy.

We will not collect any sensitive personal information about you with these technologies. Cookies are stored for as long as necessary to meet their specific function.

2. How We Use Cookies

We use cookies to support the operation of our Website and for purposes consistent with those described in our Privacy Policy (see Section 3, “Why We Collect and Use Personal Information”).

Cookies used on our Website fall into the following categories:

A. Essential Cookies

These cookies are required for the Website to function and cannot be disabled in our systems. They are used to:

  • enable core website functionality;
  • maintain session security and integrity;
  • facilitate searches and bookings;
  • prevent fraud and unauthorized activity.

Without these cookies, certain features of the Website cannot be provided.

B. Personalization Cookies

Functional cookies allow the Website to remember choices you make and provide enhanced functionality and personalize your experience based on how you use our Website, such as:

  • language or region selection;
  • remembering preferences or previous searches;
  • improving usability and continuity across sessions.
  • allowing us to present offers based on your browsing;
  • testing of different versions of the website or tracking site editions;
  • detecting your general geographic location.

C. Analytics Cookies

These cookies collect information about how users interact with the Website, including:

  • pages visited and features used;
  • time spent on pages;
  • errors or performance issues.

This information is used to analyze usage patterns, maintain, evaluate, and improve the performance and effectiveness of our Website, including tracking page loading errors. For analytics, our third-party service providers may use cookies to perform their services and may combine the information that they collect about you on our Website with other information that they have collected.

D. Targeted Advertising Cookies

Advertising cookies may be set by Flighthub or by third-party partners and are used to provide you with relevant advertising and display personalized content, as well as to:

  • deliver interest-based or targeted advertising;
  • measure and analyze the effectiveness of marketing campaigns;
  • limit the number of times you see an advertisement.

These cookies rely on online identifiers (such as cookie identifiers or device identifiers) and do not directly store information such as your name or contact details.

We do not have access to the cookies collected by our third-party partners, and the information practices of these third-party partners are not covered by this Cookie Policy. Opting out of these cookies will result in less targeted advertising.

3. First-Party and Third-Party Cookies

First-party cookies are set directly by Flighthub.

Third-party cookies are set by third parties that provide services on our behalf or act independently, such as analytics or advertising partners.

Third-party cookies are governed by the privacy and cookie practices of those third parties, as further described in our Privacy Policy (see section Sharing of Personal Information).

5. Your Cookie Choices and Consent

A. Cookie Consent Management (Osano)

Flighthub uses Osano to manage cookie consent on its Website.

When you visit our Website, you will be presented with a cookie consent banner that allows you to:

  • accept all cookies;
  • reject non-essential cookies; or
  • manage your preferences by cookie category.

You may update or withdraw your consent at any time by clicking the Cookie Preferences link available on our website footer.

B. Browser Controls

You may also control cookies through your browser settings. While browsers are set to accept cookies by default, you can change your cookie settings and other browser controls. Each browser's settings section will give you options to make choices about your privacy, including deleting cookies already downloaded onto your device or changing the cookie settings to block or limit cookies. Most commonly used browsers allow you to:

  • block cookies;
  • delete existing cookies; or
  • configure preferences for specific websites.

Please note that disabling certain cookies may limit your ability to use some features of the Website.

Please note that blocking or limiting cookies needed to operate our Website will impact your navigating experience and disable key functionality.

6. Interest-Based Advertising Choices

You may opt out of certain forms of interest-based advertising through industry opt-out tools made available online by not-for-profit trade organizations. Opting out does not eliminate advertising but may reduce the relevance of ads you see. You can manage your preferences through the following methods:

Direct opting out with cookie partners: It is possible to opt out directly with our third-party cookie partners by recording your preferences on their website.

C. Mobile Application Settings

When you download our mobile application, your device information (such as phone model, language, operating system, and app version) may be recorded. After downloading the app, we may ask for your permission to enable location tracking. When location permission is enabled, it allows us to improve your experience, for example, by detecting the closest airport for booking and flight status searches or showing your location on an airport map. You can allow tracking while using the app, allow once, or not allow at all. Other settings like calendar sync and notifications can be turned on using the app settings on your device. If you choose to allow these types of tracking, you can control your settings at any time or completely uninstall the app to delete all information previously collected about you.

7. Changes to This Cookie Policy

This Cookie Policy may be updated from time to time to reflect changes in technology, legal requirements, or our practices. The most current version will be made available on our website with the effective date indicated. If we propose to make changes that will materially impact your rights or obligations in data we have previously received, we will provide you with reasonable advance notice of such changes, unless the changes are urgently required by applicable security or legal requirements.

8. Contact Us

If you have questions or concerns about this Cookie Policy or our privacy practices, contact our Privacy Officer:

Email: privacy@flighthub.com

Mail:
250 Water Street, Suite 205B
Summerside, PEI, C1N 1B6
Canada