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Have a Question?
Why was my flight changed/cancelled?
Flight schedule changes or cancellations can occur due to a variety of reasons such as inclement weather, mechanical or crew issues, civil/political unrest. While we try to alert all of our customers by phone or email of any changes, there are instances where the airline does not provide advance notice. Because of this FlightHub recommends that all our customers call the airline or check their flight status online 24 hours in advance of their scheduled departure.
Should you learn that your flight has been cancelled please call us at 1-800-711-1755. We will then deal directly with the airline on your behalf to determine what options are available. If you find yourself at the airport when you learn of such a change, or if you are transiting between flights you must we recommend dealing directly with the airline staff. Please note that in some instances, particularly during inclement weather your options may be limited.